Legal notice
Last updated: August 26, 2026
1. Website Operator
This website and online store are operated by Souq Rush.
Souq Rush operates an online retail business offering physical consumer products for delivery within the United Arab Emirates (UAE).
Business Name: Souq Rush
Email: support@souqrush.com
Location: Dubai, United Arab Emirates
Where required by applicable law, additional business registration, licensing, tax, or other legally required information may be provided on this website or through the relevant business documentation.
2. Scope of Business
Souq Rush sells physical products through its online store to customers located within the United Arab Emirates.
Our Services are currently intended for customers within the UAE, and we do not currently offer international delivery.
Product availability and delivery coverage may vary depending on the customer's location within the UAE.
3. Website Content
We make reasonable efforts to ensure that the information, product descriptions, images, prices, and other content displayed on this website are accurate and up to date.
However, minor differences may occur between product images displayed on the website and the actual product, including differences caused by lighting, photography, device screens, or other technical factors.
We reserve the right to correct errors, update information, modify product availability, and make changes to the website where reasonably necessary.
4. Product Information
Product descriptions, specifications, images, pricing, availability, and other product information are provided for general informational and purchasing purposes.
Where a product has specific instructions, warnings, limitations, or usage requirements, customers should review and follow the information provided with the product.
Nothing in this Legal Notice is intended to exclude or limit any rights or protections available to consumers under applicable UAE law.
5. Orders and Payments
Orders placed through our website are subject to our Terms of Service.
We may offer online payment methods and Cash on Delivery (COD) for eligible orders within the UAE.
COD availability may depend on factors such as delivery location, order value, product availability, and other operational considerations.
Customers placing COD orders are expected to provide accurate contact and delivery information and accept and pay for confirmed orders upon delivery.
6. Delivery
Souq Rush currently delivers within the United Arab Emirates, subject to delivery coverage.
Delivery times shown on our website are estimates and may vary depending on location, delivery provider, public holidays, weather, order volume, and circumstances outside our reasonable control.
For additional information, please review our Delivery Policy.
7. Returns and Refunds
Returns, refunds, and exchanges are governed by our Return & Refund Policy.
Customers should review that policy before placing an order.
Nothing in our policies is intended to remove or restrict any mandatory consumer rights provided under applicable UAE laws and regulations.
8. Privacy
We collect and process personal information in accordance with our Privacy Policy.
Information may be used to process orders, arrange delivery, communicate with customers, process payments, provide customer support, prevent fraud, and operate and improve our Services.
9. Intellectual Property
Unless otherwise stated, the content of this website, including the Souq Rush name, logo, branding, text, graphics, photographs, videos, product descriptions, and website design, is owned by Souq Rush or is used with permission from the relevant rights holder.
You may not reproduce, copy, modify, distribute, publish, or commercially exploit our website content without prior written permission, except where permitted by applicable law.
10. Third-Party Services and Links
Our website may contain links to or use services provided by third parties, including payment providers, delivery providers, technology providers, advertising platforms, and social media services.
Third-party services may operate under their own terms and privacy policies.
Souq Rush is not responsible for the independent practices, content, availability, or security of third-party websites or services that we do not control.
11. Legal Compliance
Souq Rush operates its Services in accordance with applicable laws and regulations of the United Arab Emirates.
Nothing contained in this Legal Notice, our Terms of Service, Privacy Policy, Return & Refund Policy, or Delivery Policy is intended to exclude, restrict, or waive any legal right or protection that cannot lawfully be excluded, restricted, or waived.
12. Changes to This Legal Notice
We may update this Legal Notice from time to time to reflect changes to our business, website, Services, or applicable laws and regulations.
Any updated version will be posted on this website and the "Last updated" date will be revised accordingly.
13. Contact Us
For questions regarding this website, our products, orders, or our policies, please contact:
Souq Rush
Email: support@souqrush.com
Location: Dubai, United Arab Emirates